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GlucoPhone.com
Privacy Policy
GlucoPhone.com understands how important the privacy of personal
information is to our users.
This Privacy Policy will tell you what information
we collect about you and about your use of GlucoPhone.com Web Site and its
services.
It will explain the choices you have about how your personal
information is used and how we protect that information. We urge you to read
this Privacy Policy carefully.
This Privacy Policy organized under the following topics:
PART 1: OUR ACCREDITATION AND PRIVACY SEALS
To provide you confidence that we adhere to accepted healthcare industry privacy standards and comply with our own privacy practices.
PART 2: ABOUT THIS PRIVACY POLICY AND USING OUR SITE AND TOOLS
This Privacy Policy applies to the GlucoPhone.com site and sites owned and operated by GlucoPhone.com. GlucoPhone.com.net may share information among its subsidiaries or sites that it owns or controls, but it is always protected under the terms of this Privacy Policy.
The GlucoPhone.com site contains links to other sites. Once you enter another Web site (whether through an advertisement, service, or content link), be aware that GlucoPhone.com and/or sites owned and operated by GlucoPhone.com are not responsible for the privacy practices of such other sites. We encourage you to look for and review the privacy statements of each and every Web site that you visit through a link or advertisement on GlucoPhone.com web site.
We hope that reading our Privacy Policy gives you a clear idea of how we manage information about you. Throughout our Privacy Policy, we have underlined various terms and hot-linked them to our Glossary or to the corresponding Section within the Privacy Policy to help you better understand their meaning.
While you use some of the functionality of GlucoPhone.com without registration, some of the specific tools and services on our website may require registration. If you use our Web site without registering, the only information we collect will be Non-Personal Information through the use of Cookies or Web Beacons. If you choose to register with our Web site for certain Interactive Tools or other services, we require you to submit Personally Identifiable Information. Depending on the tool or service you have selected, we may also collect Personal Health Information. You are responsible for ensuring the accuracy of the Personally Identifiable Information and Personal Health Information you submit to GlucoPhone.com. Inaccurate information will affect the information you receive when using our site and tools and our ability to contact you as contemplated in this Privacy Policy. For example, your email address should be kept current because that it is how we communicate with you.
PART 3: NON-PERSONAL INFORMATION WE COLLECT ABOUT YOU
Even if you do not register with GlucoPhone.com, we collect Non-Personal Information about your use of our Web site, special promotions and newsletters.
We collect Non-Personal Information about your use of our Web site and your use of the Web sites of selected sponsors and advertisers through the use of Cookies. Every computer accesses a GlucoPhone.com Web site is assigned a different Cookie by GlucoPhone.com. The information collected by Cookies (i) helps us dynamically generate advertising and content on Web pages or in newsletters, (ii) allows us to statistically monitor how many people are using our Web site and selected sponsors' and advertisers' sites, (iii) how many people open our emails, and (iv) for what purposes these actions are being taken. We may use Cookie information to target certain advertisements to your browser or to determine the popularity of certain content or advertisements. Cookies are also used to facilitate a user's log-in, as navigation aides and as session timers. Cookies used by GlucoPhone.com are also used to restrict underage use of the tools.
Most browser software can be set to reject all Cookies. Most browsers offer instructions on how to reset the browser to reject Cookies in the "Help" section of the toolbar. If you reject our Cookies, certain of the functions and conveniences of our Web site may not work properly but you do not have to accept our Cookies in order to productively use our site. We do not link Non-Personal Information from Cookies to Personally Identifiable Information without your permission and do not use Cookies to collect or store Personal Health Information about you.
B. Web Beacons
We also may use Web Beacons to collect Non-Personal Information about your use of our Web site and the Web sites of selected sponsors and advertisers, and your use of special promotions or newsletters. The information collected by Web Beacons (i) allows us to statistically monitor how many people are using our website and selected sponsors' and advertisers' sites, (ii) how many people open our emails, and (iii) for what purposes these actions are being taken. Our Web Beacons are not used to track your activity outside of our Web sites or those of our sponsors'. We do not link Non-Personal Information from Web Beacons to Personally Identifiable Information without your permission and do not use Web Beacons to collect or store Personal Health Information about you.
PART 4: PERSONALLY IDENTIFIABLE INFORMATION WE COLLECT ABOUT YOU
We collect Personally Identifiable Information that you provide to us when you register as a member of GlucoPhone.com and/or when you update your member profile. We use the Personally Identifiable Information that you provide to respond to your questions, provide you the specific services you select, send you emails about Web site maintenance and updates, and inform you of significant changes to this Privacy Policy.
A. Newsletters & Emails to You
At registration and at various times as you use GlucoPhone.com Web site, you will be given the option of receiving recurring informational/promotional newsletters via email from GlucoPhone.com and/or directly from third parties. These emails will not contain Personal Health Information. At the time you sign up for our email newsletters or any time thereafter, you can choose to Opt-In to receiving additional promotional emails from GlucoPhone.com.
In order to subscribe to such newsletters via email, we need your contact information, such as name and email address. You can unsubscribe from the newsletters by simply clicking on the "unsubscribe" link at the bottom of any email newsletter. An email to our automated unsubscribe service will be created on your computer. Click the "send" button. You will then be unsubscribed from that newsletter within two to three business days. You may also unsubscribe or change any of your email preferences by clicking on the applicable links in your email newsletter or by changing your profile within the GlucoPhone.com Personal Information Profile. If you are experiencing difficulties with our automated unsubscribe service, please email to unsubscribe@GlucoPhone.com. GlucoPhone.com Customer Service will unsubscribe you from that newsletter in two to three business days.
In some cases, when you click on a link or an advertisement in an e-mail or newsletter, your browser may be momentarily directed to the website of a third party which, acting on behalf of GlucoPhone.com (see Disclosure to Third Party Contractor Web sites, below), notes or "counts" your response to the e-mail or newsletter before re-directing your browser to your selected destination; this re-direction process will not be apparent to you.
B. Emails You Send to GlucoPhone.com
This Privacy Policy does not apply to content, business information, ideas, concepts or inventions that you send to by email. If you want to keep content or business information, ideas, concepts or inventions private or proprietary, do not send them in an email to GlucoPhone.com. We try to answer every email within 48 business hours, but are not always able to do so.
C. Member Registration and Interactive Tools on GlucoPhone.com
After you have registered as a member of GlucoPhone.com,
you may choose to use certain GlucoPhone.com interactive content, tools and
services that may ask you to voluntarily provide other types of information
about yourself including Personal Health Information. Some of the tools do not retain your Personal Health
Information, while others like
Insulin Dosage store your Personal Health Information in accordance with the
authorization you provide at the time you use the tool.
D. Children
We are committed to protecting the privacy of children. Neither GlucoPhone.com nor any of its services are designed or intended to attract children under the age of 13. We do not collect Personally Identifiable Information from any person we actually know is under the age of 13. A parent or guardian, however, may fill up the ¡°My Health Management¡± page to establish a personal health record. The parent or guardian is solely responsible for providing supervision of the minor's use of GlucoPhone.com Home Page. The parent or guardian assumes full responsibility for ensuring that the registration information is kept secure and that the information submitted is accurate. The parent or guardian also assumes full responsibility for the interpretation and use of any information or suggestions provided through GlucoPhone.com Home Page for the minor.
E. Market Research
From time to time the GlucoPhone.com market research department, or its operations contractors acting on its behalf, conducts online research surveys in order to gather feedback about our site, our sponsors and opinions on important healthcare issues, through email invitations, pop-up surveys and online focus groups.
When participating in a survey, we may ask you to submit Personally Identifiable Information. This Personally Identifiable Information is used for research purposes, and is not used for sales solicitations. When a survey is sponsored by a third party, Aggregate Information of the survey results is reported to the sponsor. Personally Identifiable Information collected through market research will be used only by GlucoPhone.com and its service providers and contractors and will not be given or sold to a third party without your consent or as otherwise permitted by this Privacy Policy. For market research surveys we will not knowingly accept survey responses from or conduct interviews with any person under the age of 18. Some surveys may provide remuneration to participants such as a small cash fee for your time or an entry into a sweepstakes for a larger prize. Each survey will disclose whether or not it is a paid survey.
In addition to collecting survey responses from our members, Cookies may be used to authenticate respondents or to help you pick up where you left off in a survey. If you have Cookies disabled you may not be able to participate in some studies. Cookies may be used to connect survey data with GlucoPhone.com and your consent will be requested for these Cookies.
PART 5: GlucoPhone.com - REGISTRATION, USE AND TOOLS
GlucoPhone.com allows you a secure place to store your Personal Health Information and provides tools and services in order to better manage your health and the health of your family. GlucoPhone.com requires additional registration whether you access it through (i) GlucoPhone.com, (ii) your employer's Web site or (iii) your healthcare sponsor's website. Regardless of how you access the GlucoPhone.com, the following apply:
Personal Health Information that you enter into My Health Management is used to provide you personalized and clinically relevant information.
B. Aggregate Data
GlucoPhone.com may combine, in a non-identifiable format, the Personal Health Information you provide with information from other users to create Aggregate Data that may be disclosed to third parties. Aggregate data does not contain any information that could be used to contact or identify you. For example, GlucoPhone.com may use information gathered to create a composite profile of all the users of a particular third party site. These third party Web sites may use this information to understand community needs and to design appropriate programs and activities on their site. GlucoPhone.com will not disclose your Personal Health Information to any third party without your prior permission, except as otherwise permitted by this Privacy Policy.
C. Secure
GlucoPhone.com has the ability to use Personally Identifiable Information that you provide to send you personalized emails or secure electronic messages. During registration for the GlucoPhone.com, you have the option of choosing whether you receive emails pertaining to your health interests, including news, announcements, reminders and opportunities. The GlucoPhone.com email service requires an "Opt-in" authorization from you.
Information that GlucoPhone.com deems related to your
Personal Health Information will be delivered to you through the
If you decide, that you would prefer not to receive personalized email or secure electronic messages through from the GlucoPhone.com, you may "Opt-out" of the service by clicking on the settings tab on My Health Management Page and changing your email preference. If your employer has implemented the GlucoPhone.com on your behalf, you will receive email at your work-related email address that has been authorized by your employer but to which you have not specifically Opted-in. These emails will be sent in accordance with instructions from your employer and you are not be able to Opt-out of receiving such emails.
E. Interactive Tools on GlucoPhone.com
Interactive tools within the GlucoPhone.com, gather self-reported Personal Health Information. In addition, certain of these tools can store Personal Health Information coming from third party data interchange agreements between your employer, health plan, pharmacy benefits manager and other third parties that provide data interchange services. We maintain and limit the use of that information to the Opt-in permission you have provided at the time you use the tool.
GlucoPhone.com does not knowingly engage in business with a company that uses Spyware nor does GlucoPhone.com provide Users with downloadable software that collects or uses any PII without full disclosure and consent.
F. Data Warehouse Analysis
Upon authorization by your health plan, healthcare provider or employer, GlucoPhone.com may send your Personal Health Information in a form that cannot be used to personally identify or contact you to a data warehouse for analysis of health trends and effectiveness of health programs. We require these data warehouses to agree that they will not attempt to make this information personally identifiable, such as by combining it with other databases.
PART 6: Information Collected by Third Parties Not Acting on GlucoPhone.com's Behalf
Sponsors or advertisers on GlucoPhone.com may use their own Cookies, Web Beacons or other online tracking technologies in the banner advertisements served on GlucoPhone.com and in emails, special promotions or newsletters we send you. Some advertisers use companies other than GlucoPhone.com to serve their ads and to monitor users' responses to ads, and these companies ("Ad Servers") may also collect Non-Personal Information through the use of Cookies or Web Beacons on our Web site. In certain situations, information collection may be facilitated by momentarily directing your browser to the Web site of an Ad Server or other third party acting on behalf of the sponsor, partner, or advertiser before re-directing your browser to its selected destination (e.g., back to GlucoPhone.com to show the ad, or to the advertiser's website); this re-direction process will not be apparent to you.
We do not control these third parties' use of cookies or Web Beacons, or how they manage the non-personal information they gather through them. However, we do require sponsors, advertisers and Ad Servers who collect cookie or web beacon information through our Web site to agree that they will not collect any Personally Identifiable Information from our site without your consent. They have promised us they will not link any non-personal cookie or web beacon information collected by them on our site to Personally Identifiable Information they or others collect in other ways or from other sites except as may be described in connection with a particular program. For example, in connection with "Sponsored Links" furnished by Google, non-personal information sent by your browser to Google when you click on a sponsored link or submit a query may be used by Google as described in its privacy policy. You should review the privacy policy of other sites you visit or link to from our site to understand how these other sites use cookies and how they use the information they collect through the use of cookies or web beacons on their own sites.
PART 7: DISCLOSURE OF YOUR INFORMATION
Except as set forth in this Privacy Policy or as specifically agreed to by you, GlucoPhone.com will not disclose any Personally Identifiable or Personal Health Information it gathers from you on our website. We may only release Personally Identifiable or Personal Health Information to third parties: (1) to comply with valid legal requirements such as a law, regulation, search warrant, subpoena or court order; or (2) in special cases, such as in response to a physical threat to you or others, to protect property or defend or assert legal rights. In the event that we are legally compelled to disclose your Personally Identifiable or Personal Health Information to a third party, we will attempt to notify you unless doing so would violate the law or court order. In addition, we may disclose Personal Information as described below.
A. Disclosure to GlucoPhone.com Operations and Maintenance Contractors
GlucoPhone.com operations and maintenance contractors sometimes have limited access to your Personally Identifiable Information in the course of providing products or services to GlucoPhone.com. These contractors include vendors and suppliers that provide us with technology, services, and/or content for the operation and maintenance of our Web site. Unless you have Opted-out of receiving emails and newsletters from GlucoPhone.com, these contractors also may have access to your email address to send newsletters or special promotions to you on our behalf or to send emails to you for purposes such as conducting market research on our behalf. Access to your Personally Identifiable Information by these contractors is limited to the information reasonably necessary for the contractor to perform its limited function for GlucoPhone.com. We also contractually require that our operations and maintenance contractors 1) protect the privacy of your Personally Identifiable Information consistent with this Privacy Policy, and 2) not use or disclose your Personally Identifiable Information for any purpose other than providing us with products and services as required by law.
B. Disclosure to Third Party Contractor Websites
Certain content and services offered to you through our website are served on Web sites hosted and operated by a company other than GlucoPhone.com ("Third Party Contractor Web sites"). GlucoPhone.com does not disclose your Personally Identifiable Information to these Third Party Contractor Web sites without your consent, but you should be aware that any information you disclose once you access these other Web sites is not subject to this Privacy Policy. GlucoPhone.com does not endorse and is not responsible for the privacy practices of these Third Party Contractor Web sites. You should review the privacy policy posted on the other Web site to understand how that Third Party Contractor Website collects and uses your Personally Identifiable Information. GlucoPhone.com makes an effort to make it obvious to you when you leave our website and enter a Third Party Contractor Web site, either by requiring you to click on a link or by notifying you on the site before you visit the third party site. In addition, if you see a phrase such as "Powered by" or "in association with" followed by the name of a company other than GlucoPhone.com, then you are on a Web site hosted by a company other than GlucoPhone.com.
GlucoPhone.com also provides links to sites provided by Third Party Contractor Websites that have business arrangements with GlucoPhone.com to pay commissions based on sales of products or services generated through GlucoPhone.com. An example of this would be GlucoPhone.com related products in our Product Sales channel
C. Disclosure to or by Co-branded Channel Partners
GlucoPhone.com is a contractor and provides co-branded
content and services to Channel Partner Web sites hosted and operated by
companies other than GlucoPhone.com Channel Partner Websites. You can only access these co-branded content and services only
through the Channel Partner Web site, and usually from the health section of
these other Web sites. The co-branded GlucoPhone.com pages that you may access
through a Channel Partner Web site may have different registration processes
and opportunities for information collection, and Personally Identifiable
Information that you provide on these pages may be shared with the Channel
Partners. GlucoPhone.com does not share Personal Health Information with
Channel Partner Web sites without your consent. Each of these co-branded GlucoPhone.com
Web sites has its own privacy policy posted on that site, which explains what
information is disclosed by GlucoPhone.com to the Channel Partner and vice
versa. If you visit one of these co-branded GlucoPhone.com sites, please read
the privacy policy that is posted on that site, as well as the individual privacy policy of the Channel
Partner Web site.
D. Disclosure to Linked Sites
In addition to the Third Party Contractor Web sites that you may access as described above, for your convenience there are links to Third Party Web sites operated by companies that are not affiliated with the GlucoPhone.com Web site and that do not have contracts to provide content or services through the GlucoPhone.com Web site. These links may be found in advertisements, referenced within content, or placed beside the names or logos of sponsors. GlucoPhone.com does not disclose your Personal Information to these Third Party Websites without obtaining your consent. GlucoPhone.com does not endorse and is not responsible for the privacy practices of these sites. If you choose to link to one of these Third Party Web sites, you should review the privacy policy posted on this other website to understand how that Third Party Web site collects and uses your Personally Identifiable Information.
E. Disclosure of Aggregate Information
GlucoPhone.com may provide Aggregate Information to third parties. For example, we might inform third parties
regarding the number of users of our website and the activities they conduct
while on our site. We might also inform a pharmaceutical company (that may or
may not be an advertiser on our site) that "30% of our users live east of the
PART 8: HOW GlucoPhone.com HANDLES PRIVACY AND SECURITY INTERNALLY
Listed below are some of the security procedures that GlucoPhone.com uses to protect your privacy:
- Requires both a personal
username and a password in order for users to access their Personally
Identifiable Information or Personal Health Information.
- Uses firewalls to protect
information held in our servers.
- Closely monitors the limited
number of GlucoPhone.com employees who have potential access to your
Personally Identifiable Information.
- Requires all GlucoPhone.com
employees to abide by our Privacy Policy and to be subject to disciplinary
action if they violate it.
- Backs-up our systems to protect
the integrity of your Personally Identifiable and Personal Health
Information.
Despite GlucoPhone.com's efforts to protect your Personally Identifiable Information and Personal Health Information, there is always some risk that an unauthorized third party may find a way around our security systems or that transmissions of your information over the Internet may be intercepted.
PART 9: UPDATING YOUR INFORMATION AND CONTACTING GlucoPhone.com
A. Updating Your Personally Identifiable Information
GlucoPhone.com tools that collect and store self-reported data allow you to correct, update or review information you have submitted by going back to the specific tool, logging-in and making the desired changes. GlucoPhone.com may store user submitted data (PII and/or PHI) in an active database for a period of six (6) months. After six (6) months, user submitted data, including PII and/or PHI will be held in an active database or on an inactive back-up medium for a period of not less than six (6) years.
B. Removing your Personal Information
If you have a complaint or problem, please contact our customer service department. Our customer service department will forward your complaint to the appropriate internal GlucoPhone.com department for a response or resolution. We try to answer every email within 48 business hours, but may not always able to do so. If you want to (1) delete your Personally Identifiable Information from our systems, (2) update the Personally Identifiable Information that you have provided to us, or (3) change your preferences with respect to marketing contacts or other activities, you can email us at privacy@HealthPia.us
If you do not receive adequate resolution of a privacy
related problem, you may write to GlucoPhone.com's Privacy Help Desk at:
GlucoPhone.com
Attn: Office of Privacy
Or call: 888-848-8933
C. Updating Your Personal Health Information in GlucoPhone.com
Self-Reported Information - Please log-in to the GlucoPhone.com, access your personal health information page, and correct, update or review your information. We remove Personal Health Information only at the request of the authorized user. In order to verify that it is the authorized user requesting removal of his/her Personal Health Information, we require you to send a signed statement, including your name, address, email address and birth date, to the address below authorizing GlucoPhone.com to remove your Personal Health Information from our active databases and other readily searchable media. Mail your requests to:
GlucoPhone.com
Attn: Record Removal
21 Grand Ave. Suite 604
Palisades Park, NJ 07650
We will notify you after your personal health identifiers have been removed.
Professionally Sourced Health Information
- We place certain restrictions on your ability to correct, update or remove
professionally sourced health information that you have authorized to be
entered into your GlucoPhone.com record. You may potentially authorize
physicians, other health care providers, health plans, hospital systems,
pharmacists or laboratories (or their respective Web sites) to provide data
into your GlucoPhone.com record. While you can remove this professionally
sourced information from your record for the purpose of controlling the viewing
or sharing of that information.
D. Limitations on Removing or Changing Information
Upon your request, we will delete your Personally Identifiable or Personal Health Information from our active databases and where feasible from our back-up media. You should be aware that it is not technologically possible to remove each and every record of the information you have provided to GlucoPhone.com from our servers.
PART 10: CHANGES TO THIS PRIVACY POLICY
Personally Identifiable Information - We will inform you if a material change to the Privacy Policy, which means a change that expands the permissible uses or disclosures of Personally Identifiable Information allowed by the prior version of the Privacy Policy. Your continued use of the GlucoPhone.com Web site will indicate acceptance of the changes. You may of course choose to Opt-out of continuing to use the GlucoPhone.com Web site. Please exit the site immediately if you do not agree to the terms of this Privacy Policy or any revised policy.
Personal Health Information - We will inform you if a material change in the Privacy Policy is made that involves the use of your Personal Health Information, and your express Opt-in authorization will be requested. If you choose to not accept the new privacy policy, then the current privacy policy conditions will remain in effect, so long as GlucoPhone.com continues to make the functionality available. GlucoPhone.com reserves the right to discontinue or limit functionality in all its products including GlucoPhone.com.
Non-Significant Changes – GlucoPhone.com may make non-significant changes to the Privacy Policy that do no affect Personally Identifiable Information or Personal Health Information. For these instances, GlucoPhone.com may not notify the user of such non-significant changes.
PART 11: GLOSSARY
Aggregate Information or Data: As a website gathers individual pieces of Non-Personal Information
(see definition below) from its users, it may combine similar data from many or
all the users of the website into one big "batch". For example, the
site may add up the total number of people in
This sort of statistical information is called aggregate data because it reflects the habits and characteristics of a large group of anonymous people. Web sites may use aggregate data or share it with their business partners so that the information and services they provide best meet the needs of the users. Aggregate data also helps advertisers and sponsors on the Web know how effectively they are reaching and meeting the needs of their target audience.
Browser: Short for web browser, a browser is software application used to locate and display web (Internet) pages. The three most popular browsers are AOL, Microsoft Internet Explorer, and Netscape Navigator. In addition, most modern browsers can present multimedia information, including sound and video, though they require plug-ins for some formats.
Cache (also called cache memory): Once your Web browser accesses a web page, it references that page and the graphics on it within your computer's "cache" (or more simply, your computer takes a "snapshot" of every page you visit and stores it in the "cache".) The next time you visit that same page, your download time will be quicker as the images and much of the page is already available on your computer for your browser to reference instantly instead of waiting for the page and images to download again. GlucoPhone.com does not cache pages.
Channel Partner Web site: A third party Web site to whom GlucoPhone.com provides content and services for that web site's health channel.
Click Stream Information: A record of all the pages you have visited during your visit to a particular Web site or the services you accessed from the site or from an email. Click Stream Information is associated with your browser and not with you personally. It records the archives of your browser.
Cookie: A small data file that is stored on the hard drive of the computer you use to view a Web site. Cookies are placed by that site or by a third party with a presence on the site, such as an advertiser using a Web Beacon (see definition below) and are accessible only by the party or site that placed the Cookie (i.e. a Cookie placed on your computer by GlucoPhone.com isn't accessed by any other site you visit but a Cookie placed on your computer by an advertiser may be accessed by any site on which that same advertiser has a presence). Cookies can contain pieces of Personally Identifiable Information (PII). GlucoPhone.com encrypts any PII it stores in its Cookies. These Cookies often are used to make the site easier to use. For example, if you check a box to ask that we store your user name on your computer so that you don't have to enter it each time you visit the site, it's stored in a Cookie on your computer.
Encryption: The translation of data into a secret code. Encryption is the most effective way to achieve data security. To read an encrypted file, you must have access to a secret key or password that enables you to decrypt it. This is typically done by secure computer systems.
Firewall: A system designed to prevent unauthorized access to or from a public or private network. Firewalls can be implemented in both hardware and software, or a combination of both. Firewalls are frequently used to prevent unauthorized Internet users from accessing private portions of public networks. All messages entering or leaving the network pass through the firewall, which examines each message and blocks those that do not meet the specified security criteria.
Non-Personal Information: Information that is not traceable back to any individual and cannot be used to identify an individual. For example, Click Stream Information is Non-Personal Information, as is information such as gender, age, city and state when not linked with other Personally Identifiable Information.
Opt-In: Means you are actively indicating your preference to participate in a program, email, feature, tool, or enhancement on a Web site. Typically, if you "Opt-in" you must provide certain information, usually Personally Identifiable Information, to the Web site or otherwise actively indicate your choice or preference to participate in the Web site program. For example, if you wish to receive a diabetes newsletter by email from GlucoPhone.com, you must enter your email address and choose the type of newsletter by checking a box next to a statement such as: "Yes, I'd like to receive a free subscription to GlucoPhone.com's Diabetes Newsletter."
Opt-Out: Means that if you do not take some action you are indicating your preference to participate in a program, email, feature, tool or enhancement on a Web site. Typically, if you "Opt-out" you must uncheck a box next to a stated preference or otherwise take some indicate action to indicate your preference not to participate in a program. For example, if you do not wish to receive promotional emails from GlucoPhone.com or its sponsors, you must uncheck the box in your email preference center that states: "Please send me special offers and communications from GlucoPhone.com and/or its partners that would interest me."
password: A secret series of characters, typically alphanumeric (meaning it consists of both letters and numbers) that enables a user to access a file, computer, or program. The user must enter his or her password before the computer or system will respond to commands. The password helps ensure that unauthorized users do not access the system. In addition, data files and programs may require a password.
Ideally, the password should be something that nobody could guess. In practice, many people choose a password that is easy to remember, such as their name or their initials. This is one reason it is relatively easy to break into many computer systems.
Personal Health Information (PHI): When your Personally Identifiable Information (PII) is combined with known health characteristics. For example, if you indicated that you have a certain disease or condition, when that information is combined with your PII, it becomes Personal Health Information.
Personally Identifiable Information (PII) (also called Personal Information): Information that can be traced back to an individual (contrast with Non-Personal Information and Aggregate Information). Examples of PII include your name, home address, telephone number, email address, and Social Security number.
If other pieces of information are linked to PII, they also become PII. For example, if you use a nickname to chat online and give out your real name while chatting, your nickname becomes PII when linked with other PII.
Server: A computer that provides services to other computers. A "web server" stores web site files and "serves" them to people who request them.
Username: A name used to gain access to a computer system or program. Usernames, and often passwords, are required in shared systems, such as the Internet. In most such systems, users can choose their own usernames and passwords.
Usernames are also required to access some bulletin board and online services such as GlucoPhone.com.
Virus: A program or piece of code that is loaded onto your computer without your knowledge and runs against your wishes. Viruses can also "replicate" themselves by copying their code to other computers. All computer viruses are manmade. A simple virus that can make a copy of itself over and over again is relatively easy to produce. Even such a simple virus is dangerous because it will quickly use all available memory and bring the system to a halt. An even more dangerous type of virus is one capable of transmitting itself across networks and bypassing security systems. There are numerous virus protection programs available. See the "How You Can Protect Yourself" section.
Web Beacons (also often referenced as "clear GIFs", "web bugs", "1-by-1 GIFs", "Single-Pixal GIFs", "1 x 1 Pixals", or "clear Pixals"): Tiny graphic image files, imbedded in a web page in GIF, jpeg or HTML format, that provide a presence on the web page and send back to its home server (which can belong to the host site, a network advertiser or some other third party) information from the Users' browser, such as the IP address, the URL of the page on which the beacon is located, the type browser that is accessing the site and the ID number of any Cookies on the Users' computer previously placed by that server. Web Beacons can also be used to place a Cookie on the Users' browser.
JAVA(TM) and System Requirements: You have to use a
GlucoPhone.com recommended version of Operating System, Internet Browser and
any other required softwares to access the Licensed Materials.
1. Windows
98, ME, NT, 2000, XP, or 2003, Mac OS X 10.3 or higher
2. Java
Runtime Engine Version 1.4.2 or higher (from Sun Microsystems or Apple)
(Available at http://java.com/en/download/index.jsp)
3. 128 MB
RAM minimum (256MB preferred)
4. 56k
modem or faster, and reliable Internet service (High Speed Internet preferred)
5. For
Windows: Internet Explorer 6.0 or higher is Required.
For Mac: FireFox 1.5 or higher, Safari 1.0 or higher
(Cookies & JavaScript must be enabled)
6. Monitor
resolution - 1024x768 or higher
7. Pentium
III 800 Mhz or faster ( Pentium IV 1.5 Ghz preferred) , G4 processor 700 Mhz or
faster (1.2 Ghz preferred)
We do not support any
other browsers like Netscape, AOL, Opera etc and any other operating system
environments like Unix, Linux etc. Trying to log-in from unsupported browsers,
non supported computers, accessing the contents of courses by disabling
scripting internet options is a violation of the terms and conditions of this
Agreement.
Software Use Terms: The
GlucoPhone.com is designed to work with Java Runtime Engine (JRE) 1.4.2 or
higher. Any attempt to use the GlucoPhone.com with lower versions of JRE
constitutes violation of the terms and conditions of this Agreement, and might
result in unexpected behavior, for which GlucoPhone.com cannot be held
responsible or liable for any damages.
Privacy FAQs
What is a cookie and why does GlucoPhone.com put cookies on my computer? Do I have a choice about them if I want to use the site?
A "cookie" is a small line of text that GlucoPhone.com can store on your hard drive when you visit the site. Cookies help us give you a better experience as you move through the site. Once you've registered, cookies can allow you can bypass the log-in process. Cookies can allow you to tailor the site to your preferences and allow us to display advertisements that may fit your interests while you visit the site. Note, however, we do not send your personally identifiable information to the advertisers.
There are two types of cookies:
- "Session cookies" are
deleted when you close your browser and end a Web viewing session.
- "Permanent cookies"
are stored until a date we specify or until you remove them.
Cookies tell us how often a computer, or a person using a login ID, visits our site. They can also record what parts of our site you visited. The text of a cookie can contain a unique identifier assigned to your browser. It can also contain information about you or your preferences.
We do not store your personally identifiable information in your permanent cookies. And GlucoPhone.com does not and will not link that data to your permanent cookie.
You don't have to accept cookies if you don't want to. You just need to change the settings in your browser to reject all cookies. If you do, you can still visit GlucoPhone.com, but you'll miss out on certain features. You'll have to log in each time you want to customize your home page and access other sections of the member-only portions of the site. And certain services (such as the Health Risk Appraisal) will not work.
How can I be sure that my health information will remain confidential?
Please visit How We Protect Your Information - Site Security Features. You control the contents of the health information stored in the GlucoPhone.com system. Only you or someone you authorize can access this information. The GlucoPhone.com is built with state-of-the-art security features to keep your health information confidential.
What is my username?
Along with your password, your username is the secret name you will use to access the member areas of GlucoPhone.com. Your username can be any name you choose and must be at least six characters, and it may contain any combination of letters or numbers. Access to member areas of GlucoPhone.com requires both a username and a password.
What is my password?
Your password is the secret code you will use in combination with your username to access, review, or update your GlucoPhone.com member data. Your password should be at least four characters long and can be any combination of letters and numbers (alphanumeric). Please do not use spaces, punctuation, or any special characters (like &, *, @, etc.) You may change your password at any time. It is important that you make your password easy for you to remember but hard for others to guess.
How do I make changes or update information I have stored?
Log in to your GlucoPhone.com account. It's that simple!
Why do I have to provide my email address to register for GlucoPhone.com? I don't want to receive any emails, anyway.
We ask for your email address
in registration so that we can contact you if necessary. Some examples include:
- To contact you about changes in our privacy policy
- To seek your consent for any new uses of your personal information
- To inform you if we were to receive a subpoena or court order for your
personal information
You will also receive newsletters at your email address unless you opt out of receiving them (which you can do at any time).
Does GlucoPhone.com track and record my movement through the site? If so, how is this information used?
Through the use of cookies, GlucoPhone.com has the ability to track and record your movement through the site (commonly known as the "click stream"). This information is not linked and will not be linked with your personally identifiable information. Thus, this information remains anonymous. GlucoPhone.com uses this anonymous information to collect general statistics about how people use our site and to target advertisements to your interests and preferences.
Can I use GlucoPhone.com without revealing ANY of my personally identifiable information?
Yes. You can visit the site and have access to vast stores of health information without ever having revealed any personally identifiable information. There will never be a time when we capture personally identifiable information without your knowledge.
The nature of some features, such as My HealthDiary require that you share some personally identifiable information.
Change Privacy Options
Your Member Profile contains the personal information you provided
at registration (such as your name, age, email address, etc.). You can change
or delete any of this information at any time. Here's how.
View and Edit Your GlucoPhone.com Member Profile
This information will help us personalize various areas of GlucoPhone.com with content that is relevant to you. It will also help us understand the types of people who use GlucoPhone.com. Here you can update your email address and specify whether you'd like us to send you customized health information newsletters, whether you'd like to be contacted with information from our partners and sponsors, and whether you'd like information on participating in clinical trials.
It's a good idea to change your password from time to time to protect your privacy.
If you'd like some information on choosing a secure
password, read Password
View and Edit Your GlucoPhone.com Email Newsletter Subscriptions
GlucoPhone.com can send you newsletters on a wide range of health topics on a regular basis. You may add or remove your subscription at any time by following this link:
Sign Up for GlucoPhone.com Newsletters
What
kind of Runtime Environment GlucoPhone.com is using?
GlucoPhone.com is using JAVA
technology as a runtime environment. If you'd like to know more about this,
read JAVA(TM)
and System Requirements
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